Installer User Interface Mode Not Supported Rtmt

Installing and Configuring Cisco Unified Real-Time Monitoring Tool You can install Cisco Unified Real-Time Monitoring Tool (RTMT), which works for resolutions 800.600 and above, on a computer that is running Windows 98, Windows XP, Windows 2000, Windows Vista, or Linux with KDE and/or Gnome client. Note RTMT requires at least 128 MB in memory to run on a Windows OS platform.

Note RTMT requires at least 300 MB of disk space to run on a Windows/Linux OS platform. This chapter contains information on the following topics:. Installing RTMT A single copy of RTMT that is installed on your computer lets you monitor one server or one cluster at a time. For example, you can monitor either of the following entities:. A Cisco Unified Communications Manager product on one server. A server on a cluster to monitor the health of the cluster. To monitor a product on a different server, you must first log off the server before you can log on to the other server.

Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The valid UI modes identifiers are GUI, Console, and Silent.

Consider the following, before you install RTMT:. Kuch to hai youtube. On a client machine, you can install RTMT client downloaded from only one product type—Unified Communication Manager or Unified Presence or Unity Connection or Unified Contact Center Express.

Installing RTMT client from different product types on the same client machine is not supported. The current RTMT download may not support earlier releases of Cisco Unified Communications Manager or Cisco Unity Connection.

Some releases of Cisco Unified Communications Manager may require different versions of RTMT to be installed on your computer (one version per Cisco Unified Communications Manager release). Verify that the RTMT version that you install is compatible with the Cisco Unified Communications Manager that you are monitoring. If the RTMT version that you are using is not compatible with the server that you want to monitor, the system prompts you to download the compatible version. Your computer stores the user preferences, such as the IP address and RTMT frame size, from the RTMT client that last exits. To enable the single sign on feature in Cisco Unified CM, see Single Sign On chapter in Cisco Unified Communications Manager Features and Services Guide. To enable the single sign on feature on RTMT, modify the Windows registry as follows: HKEYLOCALMACHINE System CurrentControlSet Control Lsa Kerberos Value Name: allowtgtsessionkey Value Type: REGDWORD Value: 0x01 To install the tool, perform the following procedure: Note While installing RTMT on a Windows Vista platform, you will see a User Account Control pop-up message that says, 'An unidentified program wants to access your computer.'

Click Allow to continue working with RTMT. Note For information on installing RTMT on a Cisco Intercompany Media Engine server, refer to the Cisco Intercompany Media Engine Installation and Configuration Guide.

Procedure Step 1 Go to the Plug-ins window of the administration interface for your configuration: Cisco Unified Communications Manager From Cisco Unified Communications Manager Administration, choose Application Plugins. Cisco Unified Communications Manager Business Edition 5000 From Cisco Unified Communications Manager Administration, choose Application Plugins. Unity Connection From Cisco Unity Connection Administration, choose System Settings Plugins. Step 2 Click the Find button. Step 3 To install the RTMT tool on a client that is running the Microsoft Windows operating system, click the Download link for the Cisco Unified CM Real-Time Monitoring Tool-Windows. To install the RTMT tool on a client that is running the Linux operating system, click the Download link for the Cisco Unified CM Real-Time Monitoring Tool-Linux.

Step 4 Download the executable to the preferred location on your client. Step 5 To install the Windows version, double-click the RTMT icon that displays on the desktop or locate the directory where you downloaded the file and run the RTMT installation file. The extraction process begins. Step 6 To install the Linux version, ensure that the file has execute privileges; for example, enter the following command, which is case sensitive: chmod +x CcmServRtmtPlugin.bin Step 7 After the RTMT welcome window displays, click Next. Step 8 To accept the license agreement, click I accept the terms of the license agreement; then, click Next.

Step 9 Choose the location where you want to install RTMT. If you do not want to use the default location, click Browse and navigate to a different location. Default installation paths are:.

Windows—C: Program Files Cisco Unified-Communications-Manager Serviceability JRtmt. Linux—/opt/ Cisco/Unified-Communications-ManagerServiceability/JRtmt Step 10 To begin the installation, click Next. The Setup Status window displays. Do not click Cancel. Step 11 To complete the installation, click Finish. Additional Information See the. Uninstalling RTMT Tip When you use RTMT, it saves user preferences and the module jar files (the cache) locally on the client machine.

When you uninstall RTMT, you choose whether to delete or save the cache. On a Windows client, you uninstall RTMT through Add/Remove Programs under the Control Panel. (Choose Start  Settings  Control Panel Add/Remove Programs.) To uninstall RTMT on a Hat Linux with KDE and/or Gnome client, choose Start  Accessories  Uninstall Real-time Monitoring tool from the task bar. Note When you uninstall RTMT on a Windows Vista machine, the following User Account Control pop-up message displays: 'An unidentified program wants to access your computer.' Click Allow to continue working with RTMT. Additional Information See the. Launching RTMT Caution Unified CM clusters only: You must configure a second server as the failover collector in Cisco Unified Communications Manager Administration, so RTMT can continue to retrieve information if the primary collector fails.

Otherwise, RTMT cannot retrieve information if the primary collector has failed. Note While using RTMT on a Windows Vista machine, you will a see a User Account Control pop-up message that says, 'An unidentified program wants to access your computer.' Click Allow to continue working with RTMT.

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Note When you launch RTMT, log into the same product type from which you downloaded the RTMT client application. If you log into a different product type, RTMT will not launch or work properly. Procedure Step 1 After you install the plug-in, perform one of the following tasks:. From your Windows desktop, double-click the Real-Time Monitoring Tool icon.

Choose Start Programs Cisco Unified-Communications-Manager Serviceability Real-Time Monitoring Tool Real-Time Monitoring Tool. The login window displays. Step 2 In the Host IP Address field, enter either the IP address or host name of the Cisco Unified CM server or (if applicable) the first Cisco Unified CM server in a cluster. Step 3 Enter the port that the application will use to listen to the server. The default setting equals 8443. Note The Trace and Log Central tool in RTMT uses the port number that you specify to communicate with all the nodes in a cluster.

If your system uses port mapping and all Cisco CallManager nodes do not map to the same port number, then some RTMT tools can not connect to those nodes. The tools that will fail to connect include Trace and Log Central, Job Status, SyslogViewer, Perfmon Log Viewer, and FTP/SFTP Configuration. Step 4 Check the Secure Connection check box. Step 5 Click OK.

If single sign on feature is enabled in the Cisco Unified CM server, RTMT does not prompt for the user name and password; proceed to Step 8. If single sign on is not enabled, RTMT displays another window prompting for user name and password. Enter the details as given in the following steps. Step 6 In the User Name field, enter the Administrator username for the application. Step 7 In the Password field, enter the Administrator user password that you established for the username. Note If the authentication fails or if the server is unreachable, the tool prompts you to reenter the server and authentication details, or you can click the Cancel button to exit the application.

After the authentication succeeds, RTMT launches the monitoring module from local cache or from a remote server, when the local cache does not contain a monitoring module that matches the backend version. Step 8 When prompted, add the certificate store by clicking Yes. Real-Time Monitoring Tool starts.